This page explains how Koinobio collects, uses and protects the personal data submitted on the store.
Data collected
We collect only the information necessary to create your account, process your orders, deliver products, provide customer service and comply with our legal obligations.
Purposes of processing
Your data may be used to manage your customer account, process your orders, respond to your requests, provide commercial follow-up and improve the operation of the store.
Legal basis
Depending on the case, processing is based on the performance of a contract, compliance with a legal obligation, your consent or the legitimate interest of the store.
Retention
Data is retained for the period necessary for the purposes indicated above, then archived or deleted in accordance with applicable legal obligations.
Recipients
Data is intended for Koinobio internal departments and, where necessary, for providers involved in payment, delivery, hosting, maintenance or customer service.
Your rights
In accordance with the GDPR, you have the right to access, rectify, erase, object to, restrict processing of and port your data.
You can exercise these rights from your customer account when the features are available, or by contacting the store via the contact form.
Consent
When processing is based on your consent, you can withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing already carried out.
Contact
For any question about the protection of your personal data, you can contact Koinobio from the store contact page.